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Customer Support, 9-5 EST: 631-780-6511


Shop > Frequently Asked Questions

Frequently Asked Questions

If I placed a corporate order with you last year, do you still have the information on file?
Yes, if you placed a corporate order with us last year, we have that information on file and will be happy to send it to you to update.

Do you offer discounts for large corporate orders.
Please contact Customer Service at 631-780-6511 between 9 a.m. and 5 p.m. for information on our Corporate Order discounts.

What form of payment do you accept for corporate orders?
You may use your credit card when placing your order.

What are my shipping options?
All orders are shipped via UPS and we offer a full range of shipping options including Standard Ground delivery, Three-Day, 2nd Day Air, and Overnight Delivery. Our standard shipping method is Ground unless otherwise selected or requested. Please refer to the UPS zone map for specific delivery information.

Can I place my order today for a future ship date?
Yes, you may place your order with a request for a future ship date. Please specify the date you wish the package to arrive and we will ship the order accordingly.

What if I need to change or cancel my order?
As long as you contact Customer Service before your order has shipped, we will be happy to make changes to your order at your request.

What if my order doesn’t arrive?
If for some reason your package does not reach its destination, please contact Customer Service at 631-780-6511 and we will work with you to get your package delivered.